Frequent questions

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HOW DO I CHOOSE MY SIZE?

If you are not sure which size to choose, check out our
size chart HERE .

WHAT IS THE DIFFERENCE BETWEEN PLAYER VERSION AND FAN VERSION?

The PLAYER VERSION of a football jersey is designed
precisely for sports use, while the FAN VERSION is designed
to wear casual fashion style and encourage your favorite team from the stands or
wherever.

The Player Version has a narrower design, which is
It adapts to the body and is made from lighter, more breathable materials.
suitable for good skin breathing.

The Fan Version has a looser, straight cut and a different, smooth, thicker fabric.

The player version's crests, patches and advertisements are attached to the shirt and not embroidered as in the home version.
fan.

ARE THE T-SHIRTS ORIGINAL?

Our catalog has products
Authentic made by the official factories of sports brands
that dress the world's clubs and national teams, and all come with their label
of corresponding originality.

DELIVERY TIMES AND TO WHICH COUNTRIES DO YOU SHIP?

We ship internationally to almost the entire planet.

The delivery time of the shipments depends on the location to which they are to be delivered, and even on many occasions it arrives quickly before the estimated time, but approximately the deadlines to receive your
order are:

South America and Central America: 20 to 30 business days

USA and Mex: 15 to 25 business days

Europe: 10 to 20 business days

SHIPPING PRICES

* Standard Shipping : 5 USD

* Free Shipping
For purchases with 2 or more t-shirts in the same order.

Some countries may apply a tax charge.
customs upon receipt as is normal for international purchases. If applicable,
Each user must declare their purchase in the mail of their country and pay the amount
to be instructed so that the national customs release the package and it can be
delivered with local mail. Our store is not responsible for the
same.

HOW DO I TRACK MY ORDER?

Between 2 to 5 days after your purchase is confirmed, we will send you a
email (the one that appears in the purchase) to keep you informed of the status of the order and send you the
tracking number so you can follow it on its way.

It is possible that if there are several
items in one order, be divided and may be sent in different packages,
which will have independent delivery dates and tracking information.

You can check the status of your order through
from our " TRACKING " page
OF ORDERS
".

Please note that most orders arrive within approximately 20 to 30 business days.

CAN I REQUEST A PRODUCT EXCHANGE?

Yes, please check our return policy link or
Do not hesitate to CONTACT US and we will be happy to help.
We will find a suitable solution for your situation, once it is verified.
the problem at hand.

In case of error in the size or defect of the product, you can
Request a change free of charge within 7 days of receipt
of the order. Keep the labels uncut and the packaging of the items intact
in perfect condition. Make sure to deliver the package within 5 days once
once you have made the change request on our website.

Each item can only be exchanged once.
free of charge in case of size error or product defect. If you need
a second change, the costs of the same will be on your account as if it were a
new order.

If what you want is a product change, then you should
proceed with the return and make a new purchase with the new product
where any economic differences will be adjusted. In that case, the expenses
Shipping costs are the responsibility of the user.

PERSONALIZED ITEMS

Items personalized especially for you are not
can change.
Example: T-shirts with your name or names of players not
professionals, nor with phrases instead of names.

Personalized shirts with names cannot be exchanged either.
of real players mixed with the mismatch of their corresponding number/dorsal on shirts that are either from their official team or not .
Example: “Messi 10 on a Real Madrid shirt”; or “Messi 88 on an Argentina shirt”.

Once an item has been customized,
It cannot be returned unless it shows a manufacturing defect or
customization. In that case, if the problem is verified, contact
We will immediately do everything in our power to
offer you a solution, either a return or an exchange of the product as appropriate
every situation.

WASHING METHOD

DO NOT USE: bleach, tumble dry.
Do not dry clean or use fabric softener.
Iron at low temperature.
Machine wash cold.
Remove immediately.
Wash and iron garments inside out.
Do not iron printed areas.

LOOKING FOR A SPECIAL EDITION?

Our catalogue is updated weekly and is updated with the latest news from the teams. If you would like to buy a shirt that is not published, please tell us which one it is, as we may not have it on the website yet and if not, we will get it for you.

WHAT PAYMENT METHODS DO YOU ACCEPT?

For international payments we accept credit cards
and debit cards such as Visa, Mastercard, American Express and Discover through Paypal,
without having an account on that gateway.

For local payments from Uruguay you can use MercadoPago,
that accepts Credit Card (up to 12 interest-free installments), Credit Card
debit and cash payment (through collection networks).

All payment methods made on our website
They comply with safety standards for greater user peace of mind.